Customer Reviews

REVIEWS

See what our satisfied customers have to say about our services below. We aim for and average a 5-star rating on all rating platforms.

2024

Simona J. - 5 Stars

Our tenants informed us that the heater had stopped working, on a Friday, in the middle of December. I spoke Terry and he was amazing. He accessed the issue outside of normal working hours and attempted to find the necessary part over the weekend. Since the repair could not be completed because of accessibility to the part, he left the tenants with heaters to ensure their comfort. Once the part was available, the repair was completed immediately. I very much appreciate his professionalism, promptness and dedication and will continue to call Terry any time an issue arises. Thanks Terry!

Ryan C - 5 Stars

Terry is a great and trustworthy guy that knows his trade. He walked me through purchasing a new furnace and helping me compare the different units/pricing. He also repaired and did a full clean on our older A/C unit while explaining the entire process. He even reminds me about my bi-yearly free servicing of my units. I highly recommend Terry and Quality Residential HVAC to anyone.

Services: A/C system maintenance, A/C system repair, HVAC duct & vent repair, Heating system installation, Heating system maintenance

Michael L. - 5 Stars

Highly recommend! Terry came out with short notice and was able to diagnose and repair our furnace that had failed the night before. Thanks for the quick repair at a great price!

Richard D - 5 Stars

It is with great pleasure that I submit this glowing review regarding Terry Wolfgang and his company Quality Residential HVAC. Very seldom does a family enjoy the investment of a furnace heating and air conditioning system. Terry has a fun and gregarious personality enveloped in significant years of experience and another several years of intensive specialty education and training. We encountered several unforeseen challenges and (confusing to me) obstacles. Terry was not only extremely knowledgeable, but very well equipped. The entire state-of-the-art furnace replacement went smoothly and as perfectly as possible. Thank you, Terry!
My Compliments,
Rich Dunning

Lynn H - 5 Stars

Our furnace wasn't working. It got down to 59° in the house. He made the time to be here shortly after 9AM to fix us up. We're warm now!
Also, check out his service plan. It's super affordable and he keeps track of your services to call you before you end up in our COLD position.

2023

Alexa C. - 5 Stars

Positive: Professionalism, Punctuality, Quality, Value

Terry has been provided us honest and fair services for the past 3 years. He’s friendly and highly trustworthy. He has been able to help us quickly with emergent HVAC issues and always takes the extra time to answer our questions. I highly recommend Terry to our family and friends!

Services: HVAC system repair, HVAC system maintenance, A/C system maintenance

Deacon L - 5 Stars

Terry was able to fit me in when my ac stopped blowing cold air. He did a quick job to diagnose the problem and then drove to north Fort Collins to get the part. All done in a day and AC working great now. Thanks for the quick and professional work!

Service: HVAC system repair

Gregory S - 5 Stars

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Terry did a great job at diagnosing and fixing our furnace. Water had been leaking into the house for a couple weeks and contractors were unable to fix the issue. Terry was here in less than a hour after I spoke with him on the phone about the issue we were having. Thank you again Terry, we will be calling you for future HVAC work.

Service: HVAC system repair

Cassandra Z - 5 Stars

Quality Residential HVAC is absolutely the BEST!!! Very Professional with Extremely Good Honest Quality Work. They Return Your Calls, Show Up On Time When They Say Their Going To Be There and They Work Continuously Until The Work Is Completed. Good, Kind and Caring Company!!! I Highly Recommend This Company.

Amanda S - 5 Stars

Again for the second time this year Terry was absolutely amazing this morning. Thank you for calling me to schedule my maintenance visit and finding out ahead of time that I would not have had heat. I really appreciate you being so quick to fix the problem and being fair on the price. Thank you!!

Service: Heating system repair

Connie M - 5 Stars

A/C stopped cooling. Called Terry from a recommendation on next door app. Was here in an hour. He thoroughly explained the issue with our unit and gave us different options. We are very happy with the experience even though we need a new unit. Thank you Terry and we highly recommend him. Very friendly and professional!

Barb G - 5 Stars

Thank you so much for coming to our house (85 miles).
Terry did an outstanding job repairing our air conditioning.
Very knowledgeable, well organized, detailed explanation of problems, prices right upfront and no hidden cost.
We highly recommend “Quality Residential HVAC”.
Thank you.

Jean R - 5 Stars

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I had them install both a furnace and air conditioner. I got several estimates and they were the best deal. Terry took the time to explain the different types of furnaces and air conditioners and what I needed for my house. Their service was excellent. I would highly recommend using them

Services: Heating system installation, Install thermostat, Install AC

Sarah E - 5 Stars

Such a great company! Kind, honest people are hard to come by especially in a business setting and these folks have that in spades! We will absolutely be using them again for any HVAC needs that arise!

Mill Haus Coffee - 5 Star s

Positive: Professionalism, Punctuality, Quality, Responsiveness

Terry did an amazing and quick installation of the new vent and duct at Mill Haus. I couldn't be happier with the service he provided!

Service: HVAC duct & vent installation

Irene M - 5 Stars

Terry did a great job. I called for ac repair, I was expecting a wait time, but Terry was here the next day. Terry completed the entire motor replacement that day. No wait time for parts to come in. I was so impressed, I signed up for a maintenance plan. Thank you again Terry for the great service.

Brian E - 5 Stars

We have used Quality for a few things now, we always get great response times, fair prices, and quality work. I mostly appreciate that they never try to upsell me on stuff we don’t really need.
Highly recommend!

Mike V - 5 Stars

I found Quality Residential HVAC on the NextDoor App and Terry responded very quickly and was even early on the initial appointment. He was able to get a new A/C installed at our house up and running in less than a week - just before the heat of the summer arrived! Very nice that he is local here in Milliken.
Local small business is the best - thanks Terry!

Ryan McEachern - 5 Stars

Positive: Punctuality

Terry was very professional! Super informative, and made sure I knew exactly what the issue was. Which allowed me to make an educated decision on how to fix my HVAC system. I am super happy that I went through Quality Residential HVAC.

Service: HVAC system maintenance

Bill B - 5 Stars

For all the right reasons I have to give Terry 5 Stars for his work. Most important was that he knows his business. After 2 days without A/C, and in the 90's, I finally found Terry, who was willing to come and fix our unit, same day I called. After 2hrs, fixed, cleaned and serviced, now running great. He knows his business and enjoys what he is doing and shows pride in his work. So glad I found him.

Services: HVAC system maintenance, A/C system maintenance, Repair HVAC

2022

Roberto R - 5 Stars

Positive: Punctuality, Quality, Responsiveness

Did and excellent job. Our walking cooler stop working at Juli y Juans kitchen and Terry was available on time to get it running again. Explained the why and what needed to be fixed so it didn’t happen again. Until next time. No more waiting for weeks for other companies.

Services: Repair HVAC, HVAC duct & vent cleaning

Karen P - 5 Stars

Terry, was the ultimate professional. He was here when he said he would be, did what he said he would do, and cleaned up when he was done. He is very knowledgable about all things heating and cooling related. His prices are reasonable and fair. We have set up a annual inspection schedule with him and are looking at doing another project in our shop building. It's nice to finally find an HVAC guy you can trust to not screw you over.

Service: Heating system installation